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ISO 10008:2013 (R2019)
New product
ISO 10008:2013 (R2019)
Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactionsMore info
| Author | ISO/TC 176/SC 3 Supporting technologies |
|---|---|
| Editor | ISO |
| Document type | Standard |
| Format | Paper |
| Confirmation date | 2019-02-12 |
| Edition | 1 |
| ICS | 03.120.10 : Quality management and quality assurance
|
| Number of pages | 29 |
| Weight(kg.) | 0.1493 |
| Year | 2013 |
| Country | Switzerland |