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ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.
ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.
ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.
| Author | ISO/TC 176/SC 2 Quality systems |
|---|---|
| Editor | ISO |
| Document type | Standard |
| Format | Paper |
| Edition | 4 |
| ICS | 03.120.10 : Quality management and quality assurance
|
| Number of pages | 59 |
| Replace | ISO 9004:2009 |
| Weight(kg.) | 0.2003 |
| Year | 2018 |
| Country | Switzerland |