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BS BIP 2222:2012

M00018495

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BS BIP 2222:2012 Complaints management. Turning negatives into positives (including BS ISO 10002:2004 and BS ISO 10003:2007)

Handbook / Manual / Guide by BSI Group, 06/30/2012

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Cross References:
ISO 10002:2004
BS EN ISO 19011:2011
BS ISO 10003:2007
ISO 10002:2004
ISO 9000:2005
ISO 9001:2000
ISO 9004:2000
ISO 19011:2002
ISO/IEC Guide 71:2001
ISO 9001
ISO 9004:2000
ISO 10001
ISO 10002:2004
ISO 10015
ISO/IEC Guide 37


All current amendments available at time of purchase are included with the purchase of this document.

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Published: 06/30/2012 ISBN(s): 9780580765537 Number of Pages: 348 Product Code(s): 30252414